As a UX design strategist and digital product designer, I envision better futures for digital products and their users. Once we have a vision, we can work together on how to get there. As a digital product designer, I tackle design challenges and solve problems. The end goal is always a better experience for the people using the products I work on. Sure, business goals are important too, but your KPIs are dead in the water if you don't first provide a great experience.
In 1998, I made a website for a college class I took. I was hooked right away. After that, I continued to grow as a web professional, eventually focusing exclusively on digital design and user experience in 2011.
I've created websites, web and mobile applications, and online services that have served millions of people. In 2016, while working for Vermont.gov I designed and developed an award-winning Drupal CMS and design system that powers over 100 official government websites.
In 2017, I joined the team at CommunicateHealth, where — after a few promotions — I became a UX design strategist. As the name implies, that's a strategic role, but I still spend a good amount of time on design production tasks.
At the start of 2026, CommunicateHealth and Lumina Corps merged and I became a Lumina Corps employee. Unfortunately, this turned out to not be a good fit and in early March, Lumina and I parted ways.
At CommunicateHealth, I was fortunate to lead UX design for many high-impact and award-winning products. Our mission — to improve lives by designing health information that's easy to understand and use — was something I was truly passionate about. Here are a few of the things I've worked on — and I'm especially proud of:
- Increased traffic to HealthyPeople 2030 by over 100%, and made the information that's presented much easier to find, understand, and interpret.
- Created interactive decision aids that make a real difference in the lives of people with ALS and their caregivers.
- Led UX design for a virtual reality app that allows people to experience what it's like to have eye diseases that affect vision.
- Worked with — and for — veterans on a website that helps them figure out if they might have PTSD and what their next steps might be.
- Helped thousands of people live healthier lives as they learn about physical activity, or dietary guidelines and how to easily translate that knowledge into healthier choices.
I believe strongly that good product design needs to be accessible, inclusive, and empathetic. If your product doesn't deliver on these 3 key aspects, adoption and usage won't be where you need them to be — and that will ultimately impact the bottom line. Finding out you missed the target after launch is way too late. To avoid that, I follow an equity-centered design process, which is similar to human-centered design, but focuses even more on these three concepts. There's no substitute for talking to the people you design and build for. And doing usability testing early and often, is key to figuring out if you are delivering the best possible experience.
Human-centered and research-driven design tends to reveal interesting and complex challenges. I love this about my job and embrace the uncertainty it brings. It keeps me on my feet, and means that I'm always — and forever — learning.
If this all sounds like it's aligned with your mission and goals, I'd love to discuss how we can help eachother. Please find me on LinkedIn, and send me a message.
Let's figure it out together.