Fred VG.

HTML Resume

Fred Van Geloven

Digital Product Designer, UX Strategist and Leader

Executive Summary

Product and UX design leader and strategist with 15+ years of experience designing complex, award-winning digital products used by millions. A cross-functional systems thinker who drives design strategy from research and ideation through delivery — across webapps, native apps, design systems, and data visualization. Deeply fluent in Figma and AI-assisted design workflows, using tools like Figma Make, MCP integrations, and the Claude AI suite to accelerate and elevate every phase of the design process. Recognized with multiple ClearMark Awards for excellence in interaction design and digital product quality.

Skills

Core UX Skills

User Interface (UI) and Interaction Design (IxD) • Wireframing and Prototyping • Design Systems Development and Documentation • Accessibility (WCAG and 508 Compliance) • Data Visualization Design • Information Architecture and Content Strategy • UX Writing • Human-Centered and Inclusive Design • Journey Mapping and Persona Development • Service Design and SD Blueprints • Responsive and Mobile-First Design • Native App Design and Virtual Reality • AI Design • Quantitative and Qualitative Research • User Research and Usability Testing • Survey Design and Data Analysis • A/B Testing • Competitive Analysis • Heuristic Evaluation

Strategy and Leadership

UX and Product Design Strategy • Design Thinking and Workshop Facilitation • Cross-Functional Team Collaboration, Leadership and Mentoring • Client and Stakeholder Alignment and Communication • Presentation and Storytelling • Design and Systems Documentation • Inclusive Design • Thought-Leadership

Tools and Technical

Figma (Expert-level, advanced features and AI integrations) • Claude AI suite (Code, Cowork, Chat) • Adobe Creative Suite • CMS (Drupal, Wordpress, Squarespace) • Github • HTML/CSS/JS • Agile Methodology

Experience

User Experience Design Strategist — CommunicateHealth Inc.

October 2024 – March 2026 (CommunicateHealth acquired by Lumina Corps, Jan. 2026)

  • Defined UX strategy and aligned outcomes with product vision for external clients as well as for internal projects and processes
  • Led UX design and strategy for 20+ major government, public health, healthcare, and non-profit clients
  • Synthesized usability research into actionable product improvements, roadmaps, and long-term vision
  • Mentored and trained internally, externally, and across disciplines
  • Facilitated design and training workshops with hundreds of participants and stakeholders
  • Drove alignment across teams including product, research, leadership, and external stakeholders
  • Leveraged AI tools to accelerate research synthesis, expand ideation, and prototype workflows

Senior User Experience Designer — CommunicateHealth Inc.

October 2017 – October 2024

  • Led UX design for dozens of major clients across industries and fields
  • Designed innovative interfaces, data visualizations, and tools to communicate complex ideas and data in an easy to understand and user-friendly way
  • Created a library of UX, UI, IxD and visual design best practices for company-wide use, adopted by 80+ employees
  • Contributed to client, stakeholder, and contractor strategy and communication

Creative Director & UX Designer — Vermont Information Consortium (Vermont.gov)

April 2011 – October 2017

  • Design and development of the Drupal CMS theme and design system used in 100+ official State of Vermont websites
  • Creative direction for Vermont.gov websites and digital services
  • UX/UI/IxD design for the Vermont.gov Drupal CMS, online services, and webapps
  • Mentoring and training of front-end developers and state website administrators

Education and Certificates

Vrije Universiteit Brussel (VUB)

Master of Communication Studies — 1996 – 2000

CenterCentre

Win Stakeholders And Influence Decisions — 2023 – 2024

Interaction Design Foundation

AI-Powered UX Design — 2023

Nielsen Norman Group

Visual Design Fundamentals • Designing Complex Apps for Specialized Domains • Application Design for Web and Desktop • Becoming a UX Strategist • Journey Mapping to Understand Customer Needs • The Human Mind and Usability — 2018 – 2022

Awards

2025 ClearMark Award, Mobile App Design • Show Me for Emergencies

2023 ClearMark Award, Digital Category • MyHealthFinder Tool

2022 ClearMark Award, Apps Category • Les Turner ALS Decision Aid Tool

2020 ClearMark Award, Websites Category • National Eye Institute website

2015 StateScoop 50 Award, State IT Program of the Year • Vermont CMS

Selected Clients

Office of Disease Prevention and Health Promotion (ODPHP) • CDC Foundation (CDCF) • Department of Health and Human Services (HHS) • Veterans Affairs (VA) • National Eye Institute (NEI) • Vermont.gov • Mass.gov  • Les Turner ALS Foundation  • Mass Healthconnector  • Baystate Health  • Rhode Island Department of Health